Job Description

Position Description

Duties and Responsibilities:

* Responsible for the investigation and assisting with handling simple property damage and liability claims, including the subrogation of claims.

* The Adjuster 1 performs work under direct to general supervision and possesses beginning to work knowledge of subject matter.

* Handles basic questions/issues from claimants, employees, and the general public related to investigations and claims and refers more complex questions/issues to higher-level staff.

* Provides accurate information to claimants, employees, other departmental employees and the general public via e-mail, correspondence, telephone, or in person.

* Testifies in court proceedings; participates in mediations and hearings.

* Prepares reports and presentations as required.

* Manages and coordinates diverse tasks with strong attention to detail.

* Coordinates activities on worker's compensation claims with the claim contractor.

* Assists in all areas of Human Resources and Risk Management as required.

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education and Experience:

* High School Diploma or GED equivalent from an accredited educational institution.

* Three (3) years' experience handling claims, subrogation, and bodily injury.

Licensure:

* Texas Department of Insurance Adjusters license.

Knowledge, Skills, and Abilities:

* Excellent written and verbal communication skills.

* Ability to independently make decisions.

* Critical thinking and problem-solving skills.

* Ability to multi-task in a fast-paced environment.

* Excellent customer service skills.

* Ability to establish and maintain effective working relationships in a team environment.

* Ability to communicate effectively with diverse populations.

* Ability to pay attention to details.

* Skilled in utilizing Microsoft Office programs such as Word, Excel, and Power Point.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

* Three (3) years of experience of handling claims under the "Texas Tort Claims Act".

* Three (3) years of bodily injury claims handling experience.

General Information

Position Type and Typical Hours of Work:

* Regular Full-time

* Monday - Friday | 8:00 A.M. - 5:00 P.M.

Salary:

* Depends on Qualifications

* Based on 26 Pay Periods

Work Location:

* Harris County Human Resources & Risk Management(HRRM)

* 1111 Fannin St, Houston, TX 77002

Work Environment:

* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Physical Demands:

* This is a largely sedentary role that may require sitting for long periods of time.

* This role would require the ability to lift up to 10 pounds, bending, standing, and walking as necessary. May require travel to offsite locations.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

* Medical Coverage

* Dental Coverage

* Vision Coverage

* Wellness Plan

* Life Insurance

* Long-term disability

* Employee Assistance Program

* Ten (10) days of vacation each year for the first five (5) years of service

* Accrual rates increase based on years of service

* Eleven (11) County-observed holidays and one (1) floating holiday

* Professional development opportunities

* Dependent Care Reimbursement Plan

* Healthcare Reimbursement Account

* 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

* Retirement Pension (TCDRS)

* Flexible schedule (varies by department)

* Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

01

Which of the following best describes your highest level of education completed as it relates to this position?

* High School or GED diploma

* Associate Degree

* Bachelor's Degree

* Master's Degree or higher

* None of the above

02

Do you have a Texas Department of Insurance Adjusters license?

* Yes

* No

03

Which of the following best describes your verifiable experience handling claims, subrogation, and bodily injury? (To be considered, qualifying experience must be documented in your application's employment history)

* Less than three (3) years

* Three (3) years but less than four (4) years

* Four (4) years but less than five (5) years

* Five (5) years or more

* I do not have this experience

04

Please provide details about your verifiable experience handling claims, subrogation, and bodily injury. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

05

Which of the following best describes your verifiable experience of handling claims under the "Texas Tort Claims Act"? (To be considered, qualifying experience must be documented in your application's employment history)

* Less than three (3) years

* Three (3) years but less than four (4) years

* Four (4) years but less than five (5) years

* Five (5) years or more

* I do not have this experience

06

Please provide details about your verifiable experience of handling claims under the "Texas Tort Claims Act". Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

07

Which of the following best describes your verifiable bodily injury claims handling experience? (To be considered, qualifying experience must be documented in your application's employment history)

* Less than three (3) years

* Three (3) years but less than four (4) years

* Four (4) years but less than five (5) years

* Five (5) years or more

* I do not have this experience

08

Please provide details about your verifiable bodily injury claims handling experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

09

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

* Advanced

* Intermediate

* Basic

* Entry Level

* Not proficient

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website

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