CRA-Director of Community Relations Job at Bank of the San Juans, Durango, CO

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  • Bank of the San Juans
  • Durango, CO

Job Description

About the Role:

We are hiring for a CRA-Director of Community Relations. This position is responsible for serving as liaison between Bank of the San Juans and the community to develop and administer local CRA (Community Reinvestment Act) Programs to meet the specific credit and banking needs of the low-to-moderate income population in the community(s). This position establishes, participates, and maintains relationships with community-based, charitable, and non-profit organizations. Supports GBCI Corporate CRA Officer in the management, training, monitoring, and reporting for Bank of the San Juans CRA program. This position is responsible for documentation, tracking and analysis of lending data, investments, and service activities for the Bank.

The salary range for this position is $80,000.00-$90,000.00 per year. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

Bank Happy. Work Happy. Right Here.

DUTIES AND RESPONSIBILITIES:

Essential Functions

Community Reinvestment Act (CRA)

  • Oversees, monitors, maintains and has an understanding and working knowledge of GBCI CRA Program including:
    • Community Development activities.
    • CRA small business/small farm and HMDA data collection requirements.
    • Innovative and flexible lending products the bank offers.
    • CRA notification requirements.
    • CRA Public and branch file requirements.
    • Division community outreach, including bank financial literacy and bank marketing efforts.
  • Collaborates with BSJ branches, departments, and management team in developing and monitoring performance goals that meet company and division CRA objectives.
  • Develops a strategy and programs designed to represent the organization favorably and make positive contributions to the community. Creates and plans programs that engage and support the community and employees. Develops and expands relationships with community leaders and media representatives.
  • Supports marketing initiatives and represents the organization at events.
  • Assist Division management, loan, and relationship officers with identification of community development opportunities and strategic planning and budgeting for CRA activities within Division market.
  • Responsible for working directly with division employees to document CRA activities, certifying the community development purpose, supporting how and why the activity qualifies for community development tracking and reporting to CRA Corporate. Community Development activities include:
    • Community development loans
    • Community development service activities including Financial Foundation Programs
    • Community development donations, grants, and investments
  • CRA Communications Liaison for GBCI and the Division responsible for attending regularly scheduled CRA Meetings with other Division Coordinators, acting on CRA initiatives as directed by GBCI Corporate CRA and/or Division management and communicating to appropriate GBCI and/or Division personnel.
  • Work closely with GBCI Corporate CRA Officer and CRA Community Development Officer to conduct assessment area and gather performance context data for annual reporting.
  • Assist Division management to identify, implement and document (in accordance with GBCI Training Procedures) training that strengthens the CRA Program, including CRA, HMDA and Fair Lending for division employees especially new employees.
  • Attend CRA related training as recommended by Division Management or Corporate CRA Officer.
  • Maintain Branch Files and Notices. Must ensure that the branch file contains the following items to meet the regulator requirements.
    • All CRA-related written comments received from the public for the current year and the prior two years and any responses to the comments by the institution.
    • The public section of the institution's most recent CRA Performance Evaluation prepared by its regulator.
    • The institution's CRA strategic plan, if applicable.
    • A list of the Division and institution's branches, their street addresses, and geographies.
    • A list of services (including hours of operations, available loan and deposit products, and transaction fees) offered at the institution's branches and descriptions of any material differences in the availability or cost of services at branches.
    • A map of each assessment area showing the boundaries of the area and identifying the geographies contained within the area.
    • Ensure that a proper CRA notice is posted in the lobby of all branches.
  • Training and Awareness
    • The CRA Coordinator will communicate ways by which management and staff can address fair lending responsibilities for the Banks lending practices and standards.
    • The CRA Coordinator will establish and monitor a program of CRA training and education for all Bank staff.
  • Manage Information Gathering
    • CRA compliance with technical aspects of the regulations including CRA data collection, submissions, maintenance, reporting analysis and disclosure. Prepare and submit accurate CRA data.
    • Maintain a competent level of expertise and knowledge of the requirements of the various laws, regulations and rulings governing the Bank's CRA activities, staying current on regulatory updates.
  • Policy and Procedure
    • Develop, implement, and manage the Banks CRA Program, including policies and procedures, to ensure a satisfactory CRA rating. Monitor the Banks CRA Program and ensure compliance with its established plans, goals, and Government regulatory guidelines.
    • Review CRA policies and procedures annually or as specified by GBCI to determine that the Bank is in compliance with the requirements of the act and that the delineation of the community is stated correctly for the Banks service area.
  • Community
    • Assist in the coordination of the Banks community outreach activities and community development service events. Identify opportunities for community development projects; be the liaison with external stakeholders such as community development and local advocacy organizations, in the divisions footprint. Track and maintain records for CRA eligible Community Development activities and donations.
  • Kadince
    • Track all services, donations, and loans
    • Review all services that are entered through the GBCI link for accuracy
    • Report to CRA Committee monthly progress
  • Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
  • Employee must be capable of regular, reliable, and timely attendance

Additional Responsibilities

  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Adhere to Bank of the San Juans Company Core Values.
  • Keeps management appropriately informed of area activities and of any significant problems.
  • Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Bank of the San Juans.
  • Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
  • Complete required bank and Oncourse training courses within assigned time frame(s).
  • Represent Bank of the San Juans in a professional manner which includes a professional image, confidentiality, a positive can-do attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
  • Additional duties as requested or assigned.
  • In charge of Financial Foundations

About You:

QUALIFICATIONS:

  • A Bachelors degree in Business, Finance, Accounting, Marketing or Communications, or equivalent combination of education and experience.
  • Five years of similar or related experience, including time spent in preparatory positions. Proven CRA community development, customer-facing banking and/or non-profit experience, preferred.

KNOWLEDGE, SKILL, ABILITY:

  • Working knowledge of lending, banking products and regulatory requirements
  • Prior experience in lending and/or branch management preferred
  • Strong community involvement
  • Strong analytical skills
  • Ability to adapt to change (i.e. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills
  • Proficiency in Excel and Microsoft Word
  • Strong customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Strong organizational and decision-making skills
  • Detail-oriented
  • Excellent communications and public relations skills
  • Frequent local and out of town travel

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer:

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

#LI-DS1

Job Tags

Holiday work, Bank staff, Local area, Work visa, Flexible hours, Shift work,

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