Salary Range: $37,437.00-$58,599.00
Position Summary:
The Customer Service Coordinator manages Air and Ocean Import or Export shipments ensuring effective customer service, accurate shipment processing, timely deliveries and troubleshooting errors.
The position is located in either the Import or Export department of super or large sized branches in the International Division of YLA.
Responsibilities:Essential Duties and Responsibilities:
Act as the primary point of customer contact in the assigned account:
Coordinate timely shipments at optimal cost and to customer satisfaction:
Problem Resolution :
Provide back-up support in assigned departments
Qualifications:Education and Experience:
High School Diploma plus three more years related experience in air and ocean Import or Export operations is required. Knowledge of import /export regulations, domestic transportation modes and providers is required. An e quivalent combination of education and experience may be considered.
Must be bi-lingual in Japanese and English if assigned to service Japanese accounts
Competencies, Working Skills and Attributes:
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas )
Yusen Logistics is working to become the worlds preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company were dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the worlds preferred choice.
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
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