Crown Roofing & Waterproofing is looking for a customer service representative to join our growing team. Customer feedback is priceless, and CSRs can gather that for you. We need someone confident at troubleshooting and with the ability to solve customer complaints with ease. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
**Responsibilities:**
* Manage large amounts of incoming calls
* Generate sales leads
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Follow communication procedures, guidelines and policies
**Requirements:**
* Proven customer support experience or experience as a client service representative
* Strong phone contact handling skills and active listening
* Familiarity with CRM systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
* Proficient with Adobe, Excel, Word, and Outlook applications is preferred.
* High school diploma
**Benefits include:**
* Weekly Pay
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
...of the institution. They must demonstrate a deep understanding of the changing landscape of higher education, a commitment to social justice, and a focus on diversity, equity, and inclusion. The role requires exceptional leadership, communication, and problem-solving...
AVI Transportation in Boston is looking for enthusiastic drivers to join our great team. This is a fantastic opportunity for individuals who are passionate about providing exceptional service and ensuring customer satisfaction. If you have a positive attitude, a strong...
...Job Description MedPro Healthcare Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Opelousas, Louisiana. Job Description & Requirements ~ Specialty: Labor and Delivery ~ Discipline: RN ~ Start Date: 01/17/2025~ Duration...
...Job Description Job Description Pet Groomer - FT - Greenfield Facility: Noah's Brandywine Animal Hospital Schedule: Full... ...practice that offers a full range of services, including boarding and grooming. We are proud to be accredited by the American Animal Hospital...
...financial transactions in coordination with the Institutional Banking team. The Senior Banker also serves as an intermediary in trading... ...of clients and providing a wide range of treasury and corporate finance solutions, including cash management, trade, vendor finance...