Job Description

Full job description

Overview:

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

If you're passionate about making a meaningful impact, align with our mission, value continuous learning, and embrace adaptability, apply today, and become a part of a community-focused team. #investinyou

COMPENSATION: $15.00 - $18.00 per hour depending on experience.

The hours for in store banks are Monday-Friday 9:30am-6pm and Saturdays 9:30am-2pm.

Responsibilities:

• Process customer transactions in accordance with Bank policy, e.g., deposits, withdrawals, payments, and cashing checks.
• Performs a variety of transactions, refers bank products and services to new and existing customers. Embodies the Tri City brand and creates an unparalleled customer experience.
• Acquire working knowledge of Bank's products, services, regulations, and procedures.
• Maintain control of cash drawer, balance, and process all supporting documentation.
• Effectively and efficiently respond to customer inquiries regarding account product, services, and general information while adhering to Bank’s policies.
• Project a professional image, including attitude, dress, and communication with customers and team members.
• Consistently contribute to a cohesive team environment by demonstrating superior interpersonal skills, such as empathy, respect, and humility, while interacting positively with customers and team members.
• Perform all other duties as assigned.

Qualifications:

• High school education or equivalent knowledge of several subjects in order to express complex thoughts clearly in writing, perform mathematical calculations, and deal effectively with professionals and managers within and outside the Bank.
• Demonstrate a high degree of customer service, including effective communication skills, sensitivity, judgement, and initiative.
• Ability to handle high stress situations and maintain a high level of energy is essential.
• Previous cash handling experience preferred.
• Knowledge of departmental policies and procedures.
• Ability to maintain the confidentiality of customer knowledge and data.
• Ability to apply what is learned in training and on-the-job to execute daily work functions.
• Ability and willingness to travel to other locations and work weekends as needed.

EQUIPMENT TO BE USED:

Must be able to operate a computer and other basic office equipment.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending, and reaching. May require light lifting. Requires manual dexterity sufficient to operate standard office machines. Requires normal range of hearing and vision.

TYPICAL MENTAL DEMANDS:

Must be able to work independently and resolve problems. Must relate and interact with people at all levels in the Bank.

WORKING CONDITIONS:

Called upon to work flexible days, hours, and locations. Works in a typical bank setting.

COMPETENCIES:

Cost of Entry (Customer Focused, Action-oriented, Ethics and Values) plus:

Listening

Problem Solving

Technical Learning

Technical Proficiency

Adapts to Change

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com

(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)

Job Tags

Hourly pay, Full time, Flexible hours, Weekend work, Saturday, Monday to Friday,

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