Job Description

Job Description

The Receptionist is the first contact for many candidates, guests, and family members who contact our facility. The receptionist represents the company in a positive manner while greeting visitors, answering telephones, and directing calls. This is a full-time flex position, 7:00 am-3:30pm and 3:15pm-8:45pm with every other weekend coverage.

At Ciena Healthcare, we take care of you too, with an attractive benefits package including:

• Competitive pay
• Life Insurance
• 401K with matching funds
• Health insurance
• AFLAC
• Employee discounts
• Tuition Reimbursement
• SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members
• You will join an experienced, hard-working team that values communication and strong teamwork abilities.

Responsibilities

• Answer incoming and direct incoming calls
• Greet and direct visitors and family members
• Maintain current patient listing to be able to direct visitors and phone calls
• Provide clerical support for the Administrator and other staff, as directed

Education and/or Experience

• Minimum high school diploma or equivalent
• Typing proficiency of 50-60 words per minute

Qualifications

• Working knowledge of computer and software applications used in job functions, (word processing, graphics, databases, spreadsheets, etc.)
• Able to project a professional image
• Strong organizational and analytical skills; oral and written communication skills

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

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