Job Description
Job Description
Job Description
White Marsh, MD - In-Person Role
About Wilmot Modular Structures
Wilmot Modular Structures, headquartered in White Marsh, MD, is a leader in providing customizable modular building solutions across the Mid-Atlantic region. Our innovative approach delivers high-quality, efficient, and cost-effective structures for a variety of industries, including education, healthcare, government, and commercial sectors. We pride ourselves on operational excellence, safety, and exceeding customer expectations.
Position Overview We are seeking a
Salesforce Administrator with IT Support Skills to join our growing team. This junior-level position will play a critical role in maintaining and optimizing our Salesforce platform while providing basic IT hardware and software support across the organization. This is an excellent opportunity for a detail-oriented individual with a passion for technology to contribute to a dynamic and collaborative environment. This is an in-person role, reporting out of our White Marsh, Maryland HQ.
Key Responsibilities Salesforce Administration: - Manage and maintain the Salesforce platform, including user setup, data management, reports, dashboards, and workflows.
- Support end-users by troubleshooting issues and providing training to improve user adoption and efficiency.
- Assist in implementing and customizing Salesforce apps, integrations, and configurations.
- Collaborate with the sales and operations teams to gather requirements and implement enhancements.
- Monitor data quality and integrity within the Salesforce platform.
IT Hardware & Software Support: - Provide basic IT support for company hardware, including laptops, desktops, printers, and other peripherals.
- Troubleshoot connectivity, software, and hardware issues for internal users.
- Assist in deploying new hardware and maintaining inventory of IT equipment.
- Perform routine updates, patches, and maintenance of systems.
Program Experience: - Preferred experience with Salesforce customization tools, including Flow, Process Builder, and Apex (programming experience is a plus but not required).
- Familiarity with Microsoft Office Suite and IT ticketing systems is desirable.
Qualifications: - Associate’s or Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent work experience).
- 1-2 years of experience with Salesforce administration.
- Basic understanding of computer hardware, networking, and troubleshooting.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team environment.
- Willingness to learn and adapt to new technologies and processes.
Why Join Wilmot Modular Structures?- Be part of a rapidly growing, innovative company committed to excellence and customer satisfaction.
- Collaborative and supportive work environment that values professional growth.
- Competitive salary and benefits, including opportunities for professional development.
- Contribute to projects that make a tangible difference across various industries in the Mid-Atlantic region.
If you are a tech-savvy individual eager to grow your skills in Salesforce administration and IT support, we invite you to join the Wilmot Modular team. Apply today to become part of an organization that values innovation, teamwork, and success!
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Job Tags
Work experience placement,