Service Coordinator Job at Mosaic, Kingman, AZ

bGZsMUpray8wRmUxQUhaanNEclQvbE53R2c9PQ==
  • Mosaic
  • Kingman, AZ

Job Description

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a  Service Coordinator  to join our team!

At Mosaic, we empower people to live as independently as possible. As a Service Coordinator, you’ll be responsible for receiving, accepting and documenting all new referrals and developing and maintaining relationships. You will also coordinate the Direct Care Workers (DCW) from inception to assignment and beyond, ensuring services are provided in a manner that is consistent with our mission.

Who will love this job: 

An efficient planner – you get a thrill out of keeping information and people organized and can both anticipate and overcome roadblocks, making you an excellent problem solver

A leader and a coach - you care about the success of your team and the people they serve

A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments

A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations

What you’ll do in this role: 

  • Manage relationships with Managed Care Plans, Case Managers, community partners, and referring entities for home and community based services (HCBS)
  • Perform intake assessments of new clients to review conditions, treatment and expectations for care 
  • Develop a service plan to address identified individual client needs in accordance with company procedures
  • Conduct ongoing client home visits to ensure proper care and standards are met
  • Ensure all contractual obligations are met by direct care workers, review and correct any deficiencies in a timely manner 
  • Ensure notification to direct care worker if service termination occurs 
  • Provide on call after hours support
  • Adjust and manage scheduling changes
  • Investigate and research incident and grievances

 

SCHEDULE : Monday-Friday 8:00 a.m. to 4:30 p.m.

 

Commitment to Inclusion, Diversity, Equity and Belonging:

At Soreo, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Soreo, and it's the right thing to do.

deally, you should have: 

  • High school diploma or equivalent required.
  • Minimum three years’ experience with service coordination or delivery required.
  • Minimum two years supervisory experience required

 

Extras we think you'll love:

  • Competitive pay
  • Health Insurance
  • Professional & Personal Development Opportunities
  • Tuition Reimbursement
  • Flexible Time Off (you earn it from day 1)

Job Tags

Full time, Work from home, Flexible hours, Monday to Friday,

Similar Jobs

RehabVisions

Physical Therapist Job at RehabVisions

 ...licensure. * Full-time therapists enjoy a competitive benefits package, including student loan assistance (details available upon...  ...Physical Therapy License or license eligible (Required) Ability to Relocate: * Hiawatha, KS: Relocate with an employer provided... 

Citi

Corporate Banking, Summer Analyst - New York (North America - 2025) Job at Citi

 ...for major market clients in coordination with the Institutional Banking team. The overall objective of this role is to drive revenue by...  ...'s Banking group is looking for Summer Analysts to join the Corporate Banking team in NAM. Corporate Bankers are relationship-focused... 

J & L Financial Services

Remote Insurance Representative Job at J & L Financial Services

 ...Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather...  ...strong work ethic and drive to succeed What You Can Expect: Flexible schedule 100% Remote position Weekly trainings led by... 

Wilmot Modular Structures Inc.

Salesforce Administrator with IT Support Skills Job at Wilmot Modular Structures Inc.

 ...ourselves on operational excellence, safety, and exceeding customer expectations. Position Overview We are seeking a Salesforce Administrator with IT Support Skills to join our growing team. This junior-level position will play a critical role in maintaining and... 

Link Up Overseas

Data Entry Clerk - Remote Work Job at Link Up Overseas

About the job Data Entry Clerk - Remote Work The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims coordination team. Please note that this is a remote position. We will provide you...