Job Description

**Trainee Flight Attendant**

**Location: Charlotte, North Carolina, United States**

**This pilot job has been completed.**

**Job Description** To provide leadership, direction, and assistance for safety and comfort to passengers on board our aircraft, while working independently and as part of a team.

PRINCIPAL DUTIES AND RESPONSIBILITIES:- Provide exemplary customer service to all aspects of the cabin- Actively seek to ensure the safety and comfort of customers- Ensure compliance with Federal Aviation Administration regulations- Assist passengers and fellow crew members during emergency situations- Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and wheelchair assistance- Prepare/serve meals and beverages; sell onboard liquor, duty-free items, and other items- Write detailed reports pertaining to flight incidents- Interact with a wide variety of people from a broad range of cultures

TYPICAL PHYSICAL DEMANDS AND WORKING CONDITIONS:- Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of passenger bags and catering needs- Airport operations in all types of weather- Long periods of standing and talking- Airport ramp operations are noisy and can be hazardous without due caution- Extensive travel; must be able to spend consecutive nights away from home- Alternative work schedules, including evenings, weekends and holidays

**Total Flight Time :** N/A

**Pilot In Command :** N/A

**Turbine PIC :** N/A

**Multi Engine :** N/A

**Actual Instrument :** N/A

**Minimum Requirements** :

QUALIFICATIONS:- 2+ years proven experience in hands on, client facing, customer service delivery. Prior flight attendant and/or airline experience is not required or necessary.- Competent in handling difficult situations, problem solving and complaint resolution- Able to read and speak English fluently; second language is preferred- Excellent communication and interpersonal skills- Proficient with Microsoft Office software- Must present a professional image, may not have visible tattoos, facial, multiple or upper ear piercing or extreme hair color or style- Height and weight must be proportionate such that it does not exceed specific aircraft dimensions (example: jumpseat, harness without modification, cabin aisle and emergency exits)- Ability to push or pull moveable carts, which weigh as much as 200 lbs- Ability to lift objects weighing up to 35 lbs., such as galley stowage bins and carry-on baggage

REQUIREMENTS:- High school diploma or GED equivalent- Must be at least 21 years of age- Must be in possession of a valid United States or foreign passport with applicable VISAs. - Must have the ability to travel freely in and out of the United States, to and from all cities served by Company without restriction- Travel documents must remain valid throughout all phases of training

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